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Registration
To Request a Refund
The Channahon Park
District understands that schedules change and things come up that
prevent participation in programs that have been registered for. It
is our intent to refund your money whenever possible. We ask that
you understand that in order to maintain the integrity of our
programs that the following guidelines have been developed:
1.
Patrons
requesting a refund are asked to complete a refund request form.
Forms are available at the
Arrowhead Community Center or the Heritage Crossing Field House.
2.
All
refund requests are subject to approval. Filling out the form does
not guarantee a refund.
3.
All
refunds are assessed a $5 processing fee. The fee is waived if you
choose to have the credit put on
your account.
4.
Please
allow two weeks for your refund to be processed.
5.
Refund
requests must be turned in 3 business days prior to the
program/rental start date unless otherwise
specified
within the program/rental description.
6.
Requests for refunds made after the deadline or after class has
started will be considered on an individual
basis and are
subject to approval. Refunds issued after program start date will
be prorated accordingly.
Participants
will be charged for classes that have passed, attended or not, based
on the date the refund
request form
was received.
7.
No
refunds will be granted after the third class meeting with the
exception of a medical reason. Refunds
for medical
reasons must be requested within 10 days following completion of the
program or activity and
a doctor’s
note will be required with the refund request.
8.
Refunds
will not be issued for the portion of the program fees paid for
un-recoverable expenses such as
contractual
instructor fees, tickets, trips, t-shirts, books, and other expenses
after the program
registration/refund deadline (if specified) or less than 3 business
days prior to the program/rental start
date.
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